The Wal-Mart Watch Blog

| Feb 24, 2010

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Check out Wake Up Walmart’s latest piece over on Huffington Post. It highlights the story of Patricia from Ohio, a Walmart worker who was faced with the choice of going to work sick or losing her job because of Walmart’s irresponsible and harmful sick day policy. 

| Feb 24, 2010

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From our allies over at Wake Up Walmart:

WakeUpWalmart.com and a coalition of supporters today launched a national week of action against Walmart’s irresponsible sick leave policy.  WakeUpWalmart.com will hold events at 50 Walmart stores across the country to deliver ‘demerits’ and a letter to local store managers calling on Walmart to change its unfair and harmful sick day policy.

Last fall the New York Times article Lack of Sick Days May Worsen Flu Pandemic, exposed Walmart’s track record of giving employees “demerits” that can lead to termination when they call in sick.  A number of workers across the country reported retaliation and termination from Walmart due to illness.

Beatrice Parker, a former greeter at Walmart # 3371 in Charlotte, N.C., felt forced to resign due to Walmart’s sick leave policy after suffering from a bladder infection caused by not being given bathroom breaks on the job.

In a new video released today, Parker describes abuse and age discrimination and asks Walmart CEO Mike Duke, “If you don’t have any or can’t have any concern for the way I was treated in this Walmart, please have some for the people who work there, especially the older people.” You can watch the video on the right of this post.

Walmart’s policies and actions create a working environment where employees feel they are faced with a choice between spreading the flu and keeping their job.  Walmart deserves public demerits for sick leave policies that put the public at risk and make its employees sicker.

The Demerit Walmart program is supported by leading advocacy groups such as the MomsRising.org and the Labor Partnership for Working Families.

“MomsRising is extremely concerned by news reports that Walmart associates risk receiving demerits (which can lead to termination) for taking earned paid sick days,” said MomsRising Executive Director Kristin Rowe-Finkbeiner.  “Such a practice is a public health hazard and a threat to the economic security of Walmart associates and their families. We call on Walmart to publicly respond to these charges and immediately end any ongoing practice of issuing demerits .”

Walmart is America’s largest private employer and sets the standard for workplaces in the retail industry.  Walmart associates should not be afraid of losing their jobs simply because they are too sick to help customers.  Walmart can and should live up to the highest possible workplace standards. 

| Feb 17, 2010

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The Shaw’s supermarket on Whalley Avenue in New Haven, Connecticut is closing down. It’s one of 18 stores that are being sold off by Shaw’s owner, SuperValu.

Most of the Shaw’s stores are being bought up by three other New England grocery chains, including Stop & Shop, ShopRite and PriceRite. The Shaw’s in New Haven doesn’t have a buyer yet. Wal-Mart is listed by Supermarket News as the largest grocery chain in the world. In America, Wal-Mart’s market share is in the mid 20% range for dry groceries, dairy and frozen foods.

Supervalu is listed as number 15 on the worldwide grocers list. Supervalu describes itself as a “mix of owned, licensed, franchised and affiliated stores, (which) serves millions of families from coast-to-coast.” The retail banners that Supervalu operates include: Acme, Albertsons, Bigg’s Bristol Farms, Cub, Farm Fresh, Hornbackaer, Jewe-Osco, Shaw’s/Star Market, Shop ‘N Save, and Shoppers. The company also controls the discount grocery chain Save-A-Lot.

The Shaw’s lineage goes back to 1860, when George C. Shaw opened his first store in Portland, Maine. A few years later, another native New Englander, Maynard A. Davis, opened his first Public Markets in Brockton and New Bedford, Massachusetts. These two stores merged, and today the Shaw’s/Star Market chain has over 30,000 workers in the six New England states---soon to be five states. The 18 stores being shut down represent around 9% of the 194 stores under the Shaw’s banner.

Supervalu as a conglomerate controls roughly 4,300 retail outlets in the United States. “We bring our national scale and local hyper-relevance to thousands of consumers, helping to make us ‘America’s Neighborhood Grocer.’” But in Connecticut, Supervalu is leaving the neighborhood.

According to the Hartford Courant’s account of the Shaw’s meltdown this week, the company had a 15 year track record in Connecticut, but had come under increasing pressures from competitors like Wal-Mart and Whole Foods. Today Wal-Mart has only 5 superstores in Connecticut, and 28 discount stores. But in 1994, just as Shaw’s was preparing to enter Connecticut, the state had only 2 Wal-Mart discount stores, and no supercenters.

A spokesman for Supermarket News told the Hartford Courant that Shaw’s had failed to differentiate itself. “They’ve had an inconsistent identity with the shopper. In order for a conventional supermarket to stand out, they have to be special, whether that’s local flavor or product or service offerings that are unique.” At their point of highest penetration, Shaw’s had 26 stores in Connecticut, but over the years they shut down 8 stores. A spokesman for Supervalu told the Courant, “While these decisions are always difficult given the impact on associates and customers, they ultimately allow us to operate more efficiently and effectively within a highly competitive retail environment.” That’s of little consolation to the workers who are losing their jobs in the middle of this recession.

What you can do: Many of the former Shaw’s stores will be unionized under their new owners. Brian Petronella, a spokesman for the United Food and Commercial Workers (UFCW) local 371, said 5 of the ShopRites will be represented by the UFCW. Local 371 will also represent the new Stop & Shop stores. The UFCW extended a hand to the Shaw’s workers who will work at ShopRite stores that are not unionized. “We will try to help those people get jobs at union locations,” Petronella told the Courant.

The demise of Shaw’s in Connecticut is just a continuation of the shift in market share towards the largest grocer in the world: Wal-Mart. In 2003, a study by Retail Forward, entitled “Wal-Mart Food: Big, and Getting Bigger,” pointed out that just ten or fifteen years ago, “Wal-Mart was barely on the food radar screen. Virtually overnight, the retailing behemoth has become the dominant grocer in America.” In 2003, Wal-Mart sales were bigger than the combined sales of the top ten U.S. supermarket retailers. “Wal-Mart has the proven ability to quickly blanket a market with its multi-format approach,” said Retail Forward, “to become a dominant---if not leading—market share player in rapid fashion, wreaking havoc for the incumbents.”

The latest incumbent is Shaw’s supermarkets. Seven years ago, Retail Forward predicted that “for every Wal-Mart supercenter that opens in the next five years, two supermarkets will close their doors. As a result, the supermarket industry is projected to lose 2,000 more stores over the next five years.” The consultant concluded that grocery stores can survive, but “the key is to be what Wal-Mart is not.” The analysts will say that Shaw’s failed to find a “distinct positioning strategy” that set them apart. But the fact is, the Connecticut market is saturated with grocery stores, and most of Wal-Mart’s stores still do not carry a full line of groceries--so the problem will get worse if Connecticut communities let Wal-Mart build more superstores.

Readers are urged to copy this article and send it to their local city or town officials with the following note: “When Wal-Mart files a proposal for a superstore in our town, please learn from the lesson of Shaw’s supermarkets, and understand that a Wal-Mart opening merely leads to to other stores closing. It does not happen overnight---but it happens---and when it does, people lose their jobs, and no added value comes to the local economy. It’s just an unproductive game of retail musical chairs, and shifting market share. Wal-Mart sales comes largely from other cash registers. If you understand that, then you behave differently when the superstore comes knocking on your door.”

| Feb 17, 2010

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Walmart just announced, with much patting of their own back, that more of their employees are enrolled in their company health insurance this year. The total number of their own workers enrolled in their insurance? It is up to 54% from 52% last year. The industry standard, by the way, is 65% and many big retailers insure a much larger percentage of their workforce. Costco, for example insures 85% of its workers.

But the real news in Walmart’s announcement is that more employees are uninsured and more employees are relying on state aid. The AP reports:

The number of Wal-Mart employees with health coverage — provided by either Wal-Mart or another source — dropped from 94 percent last year to 87 percent.

Wal-Mart said 43,000 of its workers receive health coverage through a state assistance program, up from 36,000 last year.

So not only does Walmart fail to insure 644,000 of its workers, a whopping 182,000 are left completely uninsured while another 43,000 (that Walmart admits to) must rely on Medicaid and other state run programs.

David Tovar, Walmart’s spokesperson said, “We believe this is just one more indicator that our nation’s current health care system is not sustainable.” But the comment fails to understand that Walmart is a part of the problem with our nation’s current health care system. Employers have to take some of the responsibility for providing health insurance and they fail to take any.

| Feb 11, 2010

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After three infants suffocated to death due to faulty hardware on cribs, the CSPS has issued yet another recall for more than 500,000 cribs. Back in November, the CPSC recalled similar drop side cribs, and then, just a few weeks ago, the CPSC issued a second recall on cribs. That makes this the third major reacll on cribs in four months for a total of 3.2 million cribs. All the recalled cribs were sold at Walmart and other retailers.

As news of this recall hit, we read a few pretty gruesome stories that highlight how important this recall was. Here is a story from the Newark Advocate, for instance:

“On July 4, 2007, Isaac Grove was found dead after he had rolled in between the drop side of the crib and his mattress on the first block of Simms Avenue, said Dr. Jeff Lee, Licking County deputy coroner and chief forensic pathologist.

The crib had detached because of a broken plastic stop tab on the lower track, according to a U.S. Consumer Product Safety Commission news release.

Isaac Grove’s chest was squeezed and the infant suffocated within minutes, Lee said.”

This is clearly a major issue, and we think it’s simply disgraceful that any stores would allow products like this to be sold on their shelves.

Walmart, in particular has a history of dangerous products on their shelves. This is the 58th recall of Walmart products since the begining of 20008. Walmart can use its size and clout to push suppliers to produce at a lower cost, forcing them to cut corners to meet Walmart’s price demands and still make a profit. One of the areas that suppliers could cut corners is product safety. Walmart has repeatedly carried products that have been identified as unsafe or dangerous by reputable consumer safety organizations and the CPSC.

But just as Walmart uses its size and clout to push for lower prices from its suppliers, Walmart could instead push its suppliers to produce impeccably safe products. Just recently Walmart announced that it would penalize companies that delivered products to its warehouses too early or late. Imagine if Walmart threatened to penalize companies who manufactured unsafe products, or stop carrying the companies goods all together. Somehow I think the companies would take notice, and everyone would be better off.

| Feb 09, 2010

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Do you want the real story about who destroyed America’s REAL economy?

We wanted to recommend a new book that just hit the shelves. In Cornered: The New Monopoly Capitalism And The Economics Of Destruction, New America Foundation’s Barry C. Lynn takes an explosive look at how Wall Street financiers took advantage of the overthrow of our antimonopoly laws to consolidate unprecedented powers.

They use these powers in ways that destroy jobs, degrade safety, crush independent businesses, forestall innovation, harm our environment, and threaten the political foundations of our democratic republic.

Not surprisingly, Walmart is a major player in this disturbing story. Lynn discusses Walmart as one of the quintessential examples of the destructive monopoly, arguing that Walmart needs to change its ways not just for the benefit of workers or communities, but for the entire economy.

Here is what others are saying about Cornered:

Cornered has changed my view of what’s gone wrong with American capitalism. Brilliantly argued and meticulously reported, it confronts with the age-old enemy of both progressives and libertarian conservatives—the power of monopoly.
-Barbara Ehrenreich, author of Nickel and Dimed and Brightsided.

This book is essential to understanding how we got into our current mess.
-Michael Mandel, chief economist, BusinessWeek.

This is a truly groundbreaking and eye-opening work that everyone interested in understanding how the world really operates should read.
-Ha Joon Chang, winner Leontief Prize in economics, author Bad Samaritans.

| Feb 08, 2010

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Last week we told you about Walmart firing 300 workers from its headquarters staff as the company goes through a major restructuring. The 300 jobs were just the tip of the iceberg, with 10 Sam’s Club stores closing, a major layoff of 11,000 workers at Sam’s Club stores, and a new decentralized set up for the company that will shift many jobs away from the main office in Bentonville to regional offices.

When we told you about those 300 layoffs, we wondered if there might by more job losses on the way. As it turns out, there may be. The Northwest Arkansas Times reports that as the company starts creating regional offices and moving positions there, jobs in Bentonville will be eliminated. According to the article,

“some headquarters staff members will face a choice of relocating, looking for other jobs or retirement, according to several people familiar with the situation.

Wal-Mart declined to put a number on positions that could be moved out of Bentonville. Those decisions will be made case by case and it will take time to figure out what works for each area”

We’ll certainly be keeping an eye on this transition to see how it affects the company. We can only hope that Walmart does all it can to ensure that jobs aren’t eliminated unnecessarily, or workers aren’t pushed out of their jobs. Walmart has a reputation, after all, for pushing workers with seniority out to reduce the cost of salary and benefits overall. It’s one of the reasons Walmart has such a high turnover rate. 

| Feb 08, 2010

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Did you catch “Undercover Boss” after the Super Bowl? It’s a new reality show on CBS where executives go undercover at their own companies and work entry level jobs to see what it’s like. In the first episode, Waste Management’s President and Chief Operating Officer Larry O’Donnell works several different jobs over a week and discovers how tough life can be for his employees. He also discovers how his policies have affected workers.

It’s nice to see a show that uncovers these kinds of problems in the American workplace. Of course, most of us already know how tough work can be, but most of us don’t have a reality show. That’s why American Rights At Work started Fix Our Jobs which is pushing for real, systematic reform in our workplace, not just feel good TV moments. They’re asking folks to sign a petition to congress: “America’s workers need a voice on the job so they can fight for fair pay, real benefits, reasonable hours, and better working conditions. We need to fix our labor laws now!”

They’re also asking for stories about your job, good or bad. We’re sure you all have some stories to share, so go check out the site. You can also watch a video they put together just to the right.

We also want to hear from Walmart workers. Tell us your stories from work. What would Mike Duke find if he came to work as a greeter at your store for a day or two? Would he make the cut as an overnight stocker?

Would Mike Duke ever take on this kind of undercover assignment? We don’t think so, but if he did, we’re sure he’d find some pretty disturbing stories, just like Larry O’Donnell did.

| Feb 03, 2010

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Back in September the National Trust for Historic Preservation, Friends of Wilderness Battlefield, and six nearby residents filed a lawsuit in the Circuit Court of Orange County. They alleged that the country “supervisors failed to comply with the county’s comprehensive plan. The suit also claims the county’s zoning ordinance is invalid because it fails to comply with state laws requiring such ordinances to protect historic sites, and there were procedural defects in the approval process.”

Today, the court heard the first arguments of the case.

Here’s a quick excerpt from the National Trust for Historic Preservation’s press release outlining their central arguments (it was emailed to me, so I don’t have a link):

“The County has an affirmative responsibility to protect those historic resources under Virginia law and under the County’s own Comprehensive Plan for development. Yet, the Board ignored the concerns, objections and offers of assistance from the Governor and the Speaker of the House of Delegates of the Commonwealth of Virginia, the National Park Service, the Virginia Department of Historic Resources, 250 Civil War experts, and others.

The Battle of the Wilderness, where 26,000 men were killed or wounded in May of 1864, may not be as well known as Gettysburg or Antietam, but it marked a milestone in the Civil War. It was the first time generals Robert E. Lee and Ulysses S. Grant met in battle. The site of the proposed 140,000-square-foot Wal-Mart superstore, along with 100,000 square feet of additional big box commercial development, stands on unprotected land within the historic boundaries of this battlefield.  It is also immediately adjacent to the Fredericksburg & Spotsylvania National Military Park, which was established by Congress in 1927. In a split vote, the Orange County Board of Supervisors voted to approve a special use permit allowing the 240,000-square-foot project to proceed on August 25, 2009. This project poses a considerable risk of destruction and increased commercialization of a nationally significant and highly vulnerable historic site.”

We’ll certainly keep our eyes on the case. In the mean time, you can check out the National Trust for Historic Preservation’s website here and read more about the case here.

| Feb 03, 2010

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Walmart is certainly shaking things up recently. A week ago, Walmart laid off more than 11,000 of its Sam’s Club workers. Two weeks before that, Walmart closed down 10 Sam’s Club stores putting 1,500 jobs at risk. Since the Sam’s Club layoffs, Walmart has announced other substantial institutional changes like splitting its US operations in to regions and establishing a global online organization.

Then today, Walmart announced it would laying off another 300 employees from its Bentonville, Arkansas headquarters. Just about a year ago, Walmart laid off between 700 and 800 workers from headquarters.

Between the two layoffs, Walmart has let go around 9% of the 12,000 headquarters staff.

The positions being eliminated this time around were in the corporate affairs, finance, human resources, information systems and legal departments.

We’re always concerned to hear about layoffs, especially from a company that is doing so well right now, racking up billions of dollars in sales.

With a 10% cut in Sam’s club staff, and a nearly 10% cut in headquarter staff, are there more layoffs on the way?

You can read more about the layoffs, and the memo from Mike Duke from the Associated Press here.

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