Cutting Corners: Wal-Mart’s “Improved” 2008 Health Care Offering Falls Short
A new fact sheet from Wal-Mart Watch examines Wal-Mart’s new employee health care policy. Click here to download the document. From the introduction:
The release of the Susan Chambers memo in the fall of 2005 put Wal-Mart on the defensive regarding Wal-Mart’s benefits strategy. Finally, critics and consumers alike had a firsthand look into the internal decision-making process of Wal-Mart’s top leadership – and the results were appalling. Shockingly, Wal-Mart admitted “Wal-Mart’s critics can easily exploit some aspects of our benefits offering to make their case; in other words, our critics are correct in some of their observations. Specifically, our coverage is expensive for low-income families, and Wal-Mart has a significant percentage of associates and their children on public assistance.”
Despite widespread criticism of the strategy outlined in the memo and Wal-Mart’s denial of plans to implement such a strategy, Wal-Mart is following Susan Chambers’ advice. Wal-Mart’s 2008 health care offering is part of a tactic to reframe the public’s perception about the company’s health care offering and make changes that appear to make the plans more affordable and accessible. To more fully comprehend the strategy behind Wal-Mart’s newest health care offering, it should be viewed through the lens of the Chambers memo. Although the plan is a step up over its previous efforts, the retailer still has a long way to go.
Posted by Alex Goldschmidt on Friday, November 09, 2007
Click Here for a Printer-Friendly Version







COMMENTS
susan chambers is so full of bs
matthew vantress in gresham oregon
Saturday, November 10 at 02:24 AM
matt why do you love wal-mart so much?
DONALD in
Saturday, November 10 at 06:54 AM
OH Come On “Donald”...Pleeeze!!
“...why do you love wal-mart so much?”
Shouldn’t you be the one answering this question? Are you just trying to fake us out by pretending you aren’t the biggest Wal-Mart lover and defender on this blog, “Bob-in"… er, I mean “RDS"… ooops… “Donald in?”
ScrewedbyWal-Mart in Anytown, America
Saturday, November 10 at 07:15 AM
because walmart is a good company that treats their employees well and pays competetive wages.they offer goods and services at prices the average person can afford unlike target,kohls costco,home depot,k-mart,fred meyer and those expensive union grocery stores.unlike you i dont buy the union and govt bs on walmart.i worked in the ufcw union that feeds you all the bs on walmart and they didnt do crap for me and still dont do crap for the folks at the bottom end of the wage scale.many workers in the ufcw union grocery stores have to get on public assistence welfare because they cant get enough hrs to get medical benefits and the union dont stand up for you.this is very prevalent in the ufcw union grocers that feed you the bunk on walmart much more people on welfare in the expensive ufcw union grocers than their is at walmart..i worked for other big box retailers and can tell you that i and numerous other people were treated far worse at these places than i have ever seen or heard of walmart treating their workers.you folks have no answer on that one either cause you have not had exp working in these industries as i have.people at other big stores have to get on welfare too because they cant get enough hrs and money,i observed several people at k-mart having to get on welfare because of being paid poverty level wages.funny nobody bitches about the poverty level wages your favorite expensive other.e big box stores and ufcw union grocers pay and their poor benefits.explain that folks cause im still waiting for an honest straight answer from you walmart haters on that.
matthew vantress in gresham oregon
Saturday, November 10 at 08:21 AM
Screwedby,
“Shouldn’t you be the one answering this question? Are you just trying to fake us out by pretending you aren’t the biggest Wal-Mart lover and defender on this blog, “Bob-in"… er, I mean “RDS"… ooops… “Donald in?””
First, you know that I didn’t write that post, if you know who I am!! Second, seems you know right off when I change my handle, so maybe YOU are the one who keeps copying it!! Third, why are you trying to ‘fake’ us out by pretending you aren’t TOM BOESE?
You keep calling yourself ScrewedbyWal-Mart, yet will never tell anyone how Wal-Mart Screwed You, WHY? So, I ask you, why do you hate Wal-Mart so much?
Donald in
Saturday, November 10 at 10:05 AM
That’s not the question, “Donald”
“So, I ask you, why do you hate Wal-Mart so much?"</b>
The real question to be asking is why so many people hate Wal-Mart so little.
As for me personally...have you ever heard the one about the frog who will allow himself to be boiled to death? It goes like this: If you put a frog in a pot of boiling water...he’ll jump out instantly, but if you put a frog in a pot of cool water and turn on the heat, the frog won’t jump out, and will allow himself to be boiled to death. Now I’ve never tried this, and I don’t know if it’s true, but I do like the symbolism.
This is what Wal-Mart is slowly doing to America. It is dumbing down the economy. It has been slowly turning up the heat on communities across the country, by insidiously and seductively “boiling” consumers to death . It has become so enmeshed and entangled in the fabric of society, that “all the king’s horses and all the king"s men”, may not be able to put it right again. All those complacent “frogs” like yourself, who shop at Wal-Mart, could care less too!
<i>”...so maybe YOU are the one who keeps copying it!!”
Ah...that’s the old RDS we all know! In case it’s escaped you, I’ve never had the need to imitate someone else. And no, I didn’t think it would be possible for you ask a question like “why do you love Wal-Mart so much?” It seems your imitator has spawned another one who’s been posting as me. Maybe its the same low-life… or maybe it’s you. I really don’t care one way or the other.
Now don’t you feel better, RDS… oops, old habits are hard to get rid of. I meant Donald, of course!
ScrewedbyWal-Mart in Anytown, America
Saturday, November 10 at 12:35 PM
Donald
It is very easy to understand how Tom thinks he was was screwed by Walmart. He made a very bad movie about Walmart. He figured the movie was his path to fame. However, the movie bombed. Rather than blaming himself for making a bad movie about Walmart, he blamed Walmart.
That, of course, makes no sense to any reasonablly thinking person. But, we aren’t talking about a reasonably thinking person. We are talking about Tom.
John in OKC
Saturday, November 10 at 01:20 PM
John in OKC:You seem to speak with personal familiarity re: Screwed or Tom-how is this so??Are you a filmmaker ,too? This post reminds me of an old RDS post where he “read” peoples minds and “ intents”,in addition to reading the “content” of their comments.
ddrb in
Saturday, November 10 at 01:29 PM
Haz Matt in Oregon:"Susan Chambers is so full of bs” Was that not one of her qualifications in order to obtain this position at WalMart?
ddrb in
Saturday, November 10 at 02:48 PM
ddrb
You don’t have to be in the movie business to recognize a bad movie. Tom either thinks the anti-Walmart people are stupid, or he completely misjudged his audience.
Any person who is reasonably familiar with Walmart would know that the movie was full of lies and distortions. Only someone not familiar with Walmart would believe the movie. Therefore he believes the anti or potentially anti-Walmart people are stupid enough to believe the movie or he complete misjudged his audience. In either case, the movie was a dismal failure. As best I can determine, even though they spent a million dollars of union money to make the movie, it failed to convince anyone that Walmart was the evil corporation they were trying to portray.
John in OKC
Saturday, November 10 at 06:02 PM
Dear John, I was under the impression that Robert Greenwald produced this movie,not Tom Boese. At least that’s whose name is on Brave New Films. And,I am on intimate terms with the Beast,probably far more so than you. They say that you don’t really know someone till you live with them.Do you ,or have you, lived in the shadow of the Walmartian Beast?Didn’t think so- now there’s your TRUE reality ,John!Perhaps millions of WalMart$$$ paid out in class action suits will be far more effective at revealing the true nature of Walmart than anything or anyone else’s dollars. Now that’s what I’d call justice -or at least a damn good start at it!
ddrb in
Saturday, November 10 at 08:23 PM
Screwedby,
“All those complacent “frogs” like yourself, who shop at Wal-Mart, could care less too!”
That is because we don’t see things in a conspiracy mode like you do!! We see Wal-Mart as a successor to K-Mart, who, will someday be replaced by some other company, maybe Costco, for instance!! As for the ‘dumbing down’ of anything, that goes way beyond Wal-Mart and has to do with the society as a whole and has more to do with the welfare mentality, the ‘new’ ways of raising children, the continuing interference of government, and the breakdown of the educational system in this country!! The ‘drug’ problem is also adding to the downfall, (and I’m not just talking about illegal drugs), children are now being disciplined using drugs!! Children, are now being raised by people with childlike minds themselves, who try to be their friends instead of parents!! All one has to do is look at the typical teenager, with their ‘blue’ hair and slovenly outfit, to see the results of what our nation is becoming!! Also, look at the number of young adults who have what is known as “A Failure to Launch” and are remaining at home well into their 30’s, letting their parents continue to support them!! And, besides all that, the unions kept pumping more and more air into the balloon called the American economy and now that balloon has burst!!
A good example of this can be found in General Motors, which once held the place Wal-Mart now holds, what happened there? A ‘new’ mousetrap will be created and Wal-Mart will go the way of K-Mart, but, it has to happen naturally, with another ‘better’ entity to take it’s place, with GM, it was Toyota!!
Donald in
Saturday, November 10 at 08:48 PM
...Wal-Mart will go the way of K-Mart, but, it has to happen naturally...
I’d prefer the Beast went the way of Caldor or E.J. Korvetts; gone, not smaller. And I’m not so sure it has to “happen naturally” but if it does, the Anti Wal-Mart Movement will do everything it can to accelerate the process.
Ken V in Texas
Sunday, November 11 at 04:10 AM
“Dear John, I was under the impression that Robert Greenwald produced this movie...” ~ddrb
Dear ddrb,
You’re more correct than John in OKC. Like “Donald” (formerly RDS...formerly Bob-in...formerly Robert Springer in Springdale), John is confused about a lot of things.
Robert Greenwald was in fact the Director/Producer of the film he’s referring to. Jim Gilliam and Devin Smith were the Producers. If he has some concerns about the efficacy of the film, he should be directing them to these people at Brave New Films. Be sure to tell them Tom sends his best!
Being a movie critic should be lower on John’s priority list. If he’s connected to, employed with, or has some other vested interest in “The Beast”, I think he should be more deeply concerned about Wal-Mart’s abysmal October sales numbers, the desperate need for a change in management at Wal-Mart, and worries about consumer confidence and how it might affect Wal-Mart’s holiday sales.
If that’s not enough for John to ponder, perhaps he should reflect on the largest class sex discrimination suit in history that Wal-Mart still faces. After that, if John still has some psychic energy left, perhaps he could share his thoughts about how the Susan Chambers memo, the hiring/firing of Julie Roehm, and the failed effort known as “Blogging Across America,” produced huge PR headaches for Wal-Mart.
Yes, being a movie critic is the least of John’s worries. Besides, that movie is 2 years old to the day… Wal-Mart’s problems are still here and don’t seem to be going away.
“We see Wal-Mart as a successor to K-Mart” ~Donald
Now there’s something to brag about!
“the Anti Wal-Mart Movement will do everything it can to accelerate the process.” ~Ken V
Let me hear you all say a big AMEN!
ScrewedbyWal-Mart in Anytown, America
Sunday, November 11 at 06:08 AM
Tom, aka Scewed.
I noticed that you did not defend the infamous film or admit hving anything to do with it. That is a big change from a couple of years ago when a casual reader would have thought the movie was the greatest thing since ice cream.
In you defense, I have to admit that you are a gogetter and really sharp. When the director wanted coffee, you were Johnny on the spot to go get it.. Not only that, it only took you two days to learn that the director wanted that coffee, hot, black and no sugar. However, that is to be expected, since that is the job of a field director.
John in OKC
Sunday, November 11 at 08:46 AM
Screwed: AMEN,,AWOMEN!!!(BTW_Is it true that you were John’s replacement as field director,something about getting the coffee order wrong?)
ddrb in
Sunday, November 11 at 11:10 AM
I’ll Tell You The Same Thing, John...
I recently told some poser who thought he was being clever by posting bogus comments from me, that his posts would only get the attention and have the power that I give to them.
The same goes for you, John.
ScrewedbyWalmart in Anytown, America
Sunday, November 11 at 05:25 PM
hey screwed by explain to me why you dont make the same bs arguments about target,dollar tree,big lots and the other low cost grocers and retailers similar low prices dumbing down the economy and ruining this world?
matthew vantress in gresham oregon
Monday, November 12 at 04:23 AM
why in the hell is walmart always the scapegoat for all of societies problems?knock off this crap of blaming them for everything.
matthew vantress in gresham oregon
Monday, November 12 at 04:29 AM
why in the hell is walmart always the scapegoat for all of societies problems?*
That’s an interesting question, Matthew and it got me to thinking. Are there any of societies problems that Wal-Mart doesn’t have a hand in making worse?
My first thought was cancer. You can’t blame cancer on Wal-Mart, right? But wait a minute! Wal-Mart is the largest purveyor of tobacco products in the world so to the degree you blame cancer on tobacco, you can also blame the dealer!
Plus, the jury is still out on what forms of cancer have been caused by toxic materials in Chinese (and other countries) goods sold by Wal-Mart.
So I abandoned cancer. Tough question, Matthew. I can’t think of anything I couldn’t blame Wal-Mart for.
(I’ll get back to you.)
*(You slipped up, Matthew. You had to use the Shift Key for the question mark.)
Ken V in Texas
Monday, November 12 at 04:51 AM
For the Answer to This Question, Let’s Turn to the “Expert”
Smoking doesn’t cause cancer...just ask RDS… er “Donald.”
It’s all about personal responsibility. It’s not Wal-mart’s fault people buy cigarettes.
“…smoking does not CAUSE cancer, but can PROMOTE it…”
RDS in
Saturday, June 30, 2007 at 12:13 PM
ScrewedbyWal-Mart in Anytown, America
Monday, November 12 at 08:37 AM
Its walmarts fault that Matt is on this blog.
JOE in
Monday, November 12 at 09:39 AM
Screwedby,
I’m still waiting for an answer to my question: If smoking CAUSES cancer, why is it that my 87 year old father, who has smoked MOST of his life, cancer free?
And, can you explain why people who don’t smoke get cancer? If you say ‘second hand smoke’, then explain why it is that a person who breathes ‘second hand smoke’ can get cancer, while a smoker may not, even though they breathe the same air? I’m not advocating smoking, just questioning your method of logic!!
Donald (aka RDS) in
Monday, November 12 at 11:54 AM
Screwed:If you can answer RDS"s Riddles of the Medical Universe”,get thee to the National Institute for Cancer Research immediately-your talent is being wasted here!(Will you remember to invite me to the Nobel Prize ceremonies,please?)
ddrb in
Monday, November 12 at 12:04 PM
Bodytypes
JOE in
Monday, November 12 at 12:50 PM
Maybe....
Maybe your father, like you “Donald,” spent most of his life pickled. What cancer in the world stands a chance in such a hostile host environment?
ScrewedbyWal-Mart in Anytown, America
Monday, November 12 at 02:14 PM
ScrewedbyWalMart: I have always had a soft spot for RDS,Donald,etc.’s Dad ever since he( RDS) referred to his father as a” hypocrite”...lets not add another insult to injury..methinks.
ddrb in
Monday, November 12 at 05:23 PM
WalMart is the world leader in retail cigarette sales and number one in preventable cancer. Really, who would have thought? Sounds like ‘responsibility’ and ‘accountability’ to me as a corporate good citizen looking out for America’s health and the rest of the world WalMart ‘operates’ in. Yes, yes the other retailers should stop selling smokes. Who will be the first big retailer to reach a moral and ethical milestone in the interest of public health? Will the minute clinics that WalMart intends to open have the smokes placed next to their ‘health care clinic’ front door?
WalMart/Edelman propaganda fools- ‘Health care?’ ‘Living wage?’ ‘Cigarettes and cancer?’ We don’t understand. And we don’t want to either.
SanDiegoView in WalMart is #1! for preventable cancer in the USA
Tuesday, November 13 at 02:18 AM
“Who will be the first big retailer to reach a moral and ethical milestone in the interest of public health?”
Target - they haven’t sold tobacco products for over 11 years (where have YOU been?).
So much for Costco and the rest.............
Smoke-Free in
Tuesday, November 13 at 11:04 AM
SDV: Do you remember when WalMart didn’t sell liquor, or didn’t open on Sundays??Does anyone??
ddrb in
Tuesday, November 13 at 11:23 AM
I have a plan for a ‘new’ sociallly responsible retail business model, it goes like this:
I refuse to sell anything that might harm people, therefore, I will sell NOTHING, as EVERYTHING has the potential to harm people.
I will hire NO employees, therefore, I cannot be accused of exploiting workers.
I will not have a building and parking lot, therefore, my business will be “environment frendly” and non polluting.
I will not earn a profit, therefore, I cannot be accused of being Greedy.
Because I still need money to live and don’t want to work for others who exploit their workers, I guess I’ll just go on public assistance, which will help the taxpayers “feel good”, by helping the ‘poor’.
Dave in
Tuesday, November 13 at 11:31 AM
Dave in: Perhaps you could consider becoming a religious missionary,instead.
ddrb in
Tuesday, November 13 at 11:50 AM
ScrewedbyWal-Mart gives Dave an A+ on His Creative Writing
So what are you saying Dave? Do you not find anything morally or ethically offensive about the Wal-Mart business model and its “corporate culture”? Is Wal-Mart being unfairly picked on?
Are you an opponent or supporter of Wal-Mart.? There’s no room for fence straddlers here.
ScrewedbyWal-Mart in Anytown, America
Tuesday, November 13 at 12:29 PM
Screwed: The Target corporation sent a letter on Friday to the USDA to request permission to place warning labels on meat products that have been treated with carbon monoxide .(This gives meat a healthy color and the appearance of freshness long after the expiration date says its safe to eat.) The WSJ ,if I’m not mistaken, has a story today on this in today’s edition. BRAVO,Target!!
ddrb in
Tuesday, November 13 at 01:53 PM
ddrb,
“warning labels on meat products that have been treated with carbon monoxide”
But, they are not going to stop selling the treated meat products, are they? Would you applaud Wal-Mart, if they put warning labels on all their toys, saying ‘May contain lead paint or small parts and may be harmful to small children’, and continued to sell them?
Donald in
Tuesday, November 13 at 05:11 PM
Donald: Follow the thread,Donald. A couple of earlier posts referred to ethical and moral practices. I thought this was a responsible move by a retailer. I did not know that toys and meat equate equally to ingestibles. I do know that WalMart has been involved in lobbying against labels such as COOL,which clearly indicates country of origin.(Not the same issue). I believe the article referred to Albertson’s, as already labeling meats treated with carbon monoxide.( Didn’t Target also stop selling bullets and ammo years ago,or am I wrong on that one?)
ddrb in
Tuesday, November 13 at 06:21 PM
ScrewedbyWal-Mart:
“So what are you saying Dave?”
I was trying to point out, that someone with an agenda can find something wrong with anyone or anything, so only someone who does nothing, can be free from criticizing attacks. Twisting the truth, helps no one, for example, the headline “All I want for Christmas is some recalled toys”, is far from reality or the truth.
Dave in
Wednesday, November 14 at 12:54 AM
...someone with an agenda...
Just for fun, Dave, would you name someone without an agenda?
Ken V in Texas
Wednesday, November 14 at 04:41 AM
of course you walmart haters like arrogant snot nose ken still cant give me a solid answer on why you dont pick on other retailers that sell the same imported items from china and overseas that walmart sells.what next is walmart going to get blamed and sued for selling cigarettes when someone dies of lung cancer?lame argument folks cause all your favorite stores retailers and grocers sell the same cigarettes walmart sells.go get a life and a job folks.tell your favorite places to pay better and do more to get their workers off the welfare rolls.
matthew vantress in gresham oregon
Wednesday, November 14 at 05:55 AM
hey screwed by why dont you raise the same lame argument on walmart you mAKE on dollar tree,big lots grocery outletstores,and other low cost grocers and retailers their low prices dumbing down the economy and ruining property values in the area and putting everyone else out of business?i wonder why you are so quiet on that front.
matthew vantress in gresham oregon
Wednesday, November 14 at 06:27 AM
boiling consumers to death?what a joke.costco is with their assinine prices.
matthew vantress in gresham oregon
Wednesday, November 14 at 06:33 AM
Twisting the truth...
For more fun Dave, would you name a few people who don’t twist the truth?
Oh wait… I guess they’d be all the people “without” an agenda.
To give you a few points though, I have to agree with you in some respects. Alex Goldschmidt’s over-kill with hyperbole, does little to advance his credibility. I like to look at most of Alex’s posts as works of “realistic fiction.” People just need to get beyond the “nitty gritty details” of Alex’s posts, and look at the BIG issue he’s trying to identify.
ScrewedbyWal-Mart in Anytown,
Wednesday, November 14 at 09:07 AM
...arrogant snot nose ken...
Are you deliberately trying to hurt my feelings, Matthew?
Fashion and Wal-Mart don’t mix. Wal-Mart’s first attempt to sell designer clothing has been a huge flop. I wonder why. Oh, I know, because it’s Wal-Mart. If your customers cared about fashion, they’d shop someplace classier, like the Salvation Army. The only fashion question a Wal-Mart shopper has is, “Can I get this in camouflage?” Okay, never mind. It’s all right.” ~ Bill Maher
Ken V in Texas
Thursday, November 15 at 03:23 AM
of course screwed by is a wimp.you ask him a question and he cant answer it because he knows what i say is right.typical liberal.you ask them an honest question and they run and hide and cant and wont give you a straight answer.
matthew vantress in gresham oregon
Thursday, November 15 at 05:13 AM
ken is a wimp too he is a typical liberal and walmart hater run and hide when you ask him an honest question.he dances around and wont give you a straight answer.his expensive stores like target,costco,k-mart,kohls,macys that he is so madly in love with that sells the same imported crap from china and overseas that walmart sells and his favorite stores sell he has no problem with it.he cant explain why he is such a hypocrite.ok for my favorites to sell but not walmart.
matthew vantress in gresham oregon
Thursday, November 15 at 05:21 AM
Matt in : I think you are the first “male” I’ve ever heard use the phrase “madly in love with,” in referring to another man’s preferences for other retail establishment! Am I the only one who thinks this” turn of phrase “ is unusual for a guy to use?
ddrb in
Sunday, November 18 at 04:02 PM
Comment Policy
WalmartWatch.com reserves the right, in its sole discretion, to remove or refuse to post blog comments.