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Editorial: Wal-Mart’s Green Report Overlooks the Basics
This editorial from Wisconsin’s Capital Times points out that no matter how good or bad Wal-Mart’s green report might be, the company is still overlooking some crucial aspects of retailing.
Wal-Mart’s reputation [Capital Times (Wisc.)]
Wal-Mart is working hard to clean up its image, with new “green” stores and moves to improve its health care program.
But the chain still has a bit of a problem when it comes to the basics of retailing. Here in Wisconsin, state inspectors have uncovered a pattern of Wal-Mart stores overcharging customers. The stores charge for the weight of the packaging of bulk items, such as potatoes and coffee.
This puts Wal-Mart in violation of Wisconsin’s clearly defined weights and measures rules—so clearly that the chain is being required to pay fines of $90,000.
It is good that Wal-Mart is starting to recognize that its critics over the years—particularly those involved with the fine group Wal-Mart Watch—have been right about the need for the corporation to be more responsible with its workers and the environment.
But the bottom line for any retailer is how it treats consumers. And when Wal-Mart gets caught overcharging for the basics, the company tarnishes its own reputation more than any critic ever could.
Posted by Alex Goldschmidt on Monday, November 19, 2007
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COMMENTS
It is good that Wal-Mart is starting to recognize that its critics over the years—particularly those involved with the fine group Wal-Mart Watch
Nice boot-licking, Cap Times… ;-)
Schmoe in
Monday, November 19 at 04:15 PM
well ,fact is everything you see is right ,not just the custmers but employees as well got hurt on the job ...an lost my job lol funny thats how walmart is a family store where show me ..sorry but they put alot under the table ...so no one can see the true wal-mart .......
sharon scott in eddystone pa
Tuesday, November 20 at 12:14 PM
Shron: My sincerest wishes to you that you find “better” employment,and soon! I suppose your comment echoes the old saying “ What you think you SEE,is not always what you actually GET”....
ddrb in
Tuesday, November 20 at 03:02 PM
P.S.: Please excuse me. That should have read,Sharon.
ddrb in
Tuesday, November 20 at 03:03 PM
people get hurt on the job at your favorite stores too so shut up with your lame argument
matthew vantress in gresham oregon
Tuesday, November 20 at 06:23 PM
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