Kroger Beats Wal-Mart to the Financial Services Punch
Pioneering Kroger offers host of financial services in-store [Financial Times]
Kroger, the largest US supermarket group, has introduced an extended range of financial services - a strategy likely to be emulated by Wal-Mart after vehement political opposition foiled the discounter’s bid for its own banking licence.
Kroger is advertising mortgages, home equity loans and gift cards at its more than 2,000 stores, developing a joint-venture relationship with RBS and its US subsidiaries, which launched the company’s branded MasterCard credit card in 2003.
The new services also include pet insurance and identity-theft products with different partners.
Kroger’s deal with RBS is the most developed of its kind among US retailers. It mirrors the bank’s similar arrangements in the UK with Tesco, the largest UK supermarket. Kroger is also a client of Tesco’s Dunnhumby data-analysis firm, with which it has a loyalty card and points programme backed by its credit card.
Neil Currie, retail analyst at UBS Securities, said Kroger’s strategy had likely sprung from its work with Dunnhumby. “They’ve basically mirrored the Tesco model. . . they’ve seen what Tesco has done, and the spin-off basis . . . in terms of customer loyalty.”
Wal-Mart has been developing its financial services portfolio, introducing low-cost international money transfers, and launching product warranty services. It also offers own-brand credit cards by an arrangement with GE Money. The company has cited the strong performance of its financial services in its earnings calls, without giving details.
In March, it finally withdrew an application for an industrial banking licence that had provoked a storm of opposition from the banking industry and from the company’s union-backed critics.
But Jane Thompson, head of financial services at Wal-Mart, said it still intended “to continue to introduce new products and services that champion those who deserve convenient, lower -priced financial services”.
While Wal-Mart had said its proposed bank would not open retail branches, it never ruled out using the bank to support other financial services offerings.
There was a hint of its ambitions in March, in an e-mail published by an opponent of its plans. It detailed terms for leases for hundreds of independent retail bank branches in its stores.
The lease terms reserved Wal-Mart’s right to offer services including mortgages, consumer and home equity loans, investment and insurance products - the kind being offered by Kroger.
In the UK, Wal-Mart’s Asda subsidiary offers insurance, home equity and personal loans, and a children’s savings account with partners including GE. Last year, Wal-Mart’s Mexican subsidiary opened a bank.
Home Depot, second-biggest US retailer, awaits approval for its bid to take over a small industrial bank to issue home-improvement financing. The application is subject to a moratorium by the Federal Deposit Insurance Corporation, declared in January to give Congress time to consider legislation that could prevent retailers opening industrial banks.
Posted by Alex Goldschmidt on Wednesday, May 09, 2007
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COMMENTS
Telling Wal-Mart or any other retailer they can’t have an ILC but CAN partner with an existing bank is like telling a steel company that they can’t buy their own coal company but they CAN partner with an existing coal company. What is wrong with vertical integration? Why was Sears permitted to have an ILC? Why is Target, which pays less than Wal-Mart in every area except CEO pay, permitted to operate an ILC. I believe in fairness and equality and not in using “grandfather” clauses. You know as well as I do that if Wal-Mart already held an ILC, so-called “grandfather” clauses would be overturned.
You have to have equality in the marketplace. Government cannot give one company an advantage over another. Government is giving Target a huge break while helping Target to harm Wal-Mart. Where will the discrimination end?
Nick in
Wednesday, May 09 at 03:44 PM
You have to have equality in the marketplace.
That’s another one of Nick’s theoretical platitudes. Sure, it would be nice if things were equal, but they’re not. You don’t hear Wal-Mart squeal when they’re on the up side of inequality.
Butch up, Bentonville. You’re just going to have to come to grips with the fact that if you want an ILC it is going to cost you dearly.
Ken V in Texas
Thursday, May 10 at 02:59 AM
Ken
Chew on this.
Wal-Mart in 2006 had record sales and profits. Wal-Mart hired tens of thousands of people (and it has a lower acceptance rate than Harvard), opened hundreds of stores and, best of all, is still NON-UNION!
How do YOU like THEM apples?
Nick in
Thursday, May 10 at 05:15 AM
i>How do YOU like THEM apples?</i>
You just re-watch Good Will Hunting?
Wal-Mart’s profit increased by less than ½ of 1%, the lowest increase ever. Same store sales suck and new supercenters aren’t returning their cost. More and more analysts as well as investors won’t touch Wal-Mart stock with a 10-foot-pole. And states are now realizing that Bentonville has been cheating on their state taxes for years.
Those “apples” are in that basket also.
Ken V in Texas
Thursday, May 10 at 06:06 AM
“ best of all, is still NON-UNION!”
How do YOU like THEM apples?
Nick in
Pssst. Nick
Walmart is not still NON-UNION.
Your looking foolish.
R E M E M B E R
J O N Q U I E R E
Q U E B E C
Home of Walmart Worker Abuse
Alex in Ontario, Canada
Thursday, May 10 at 06:35 AM
Alex,
“Pssst. Nick
Walmart is not still NON-UNION.
Your looking foolish.”
Sorry, but if a company has 4,000 employees, and 1 or 2 employees are Gay, you can not say that the company is Gay!! Likewise, you cannot say that a company with 4,000 stores and 1 or 2 of them is Unionized, the company is a Union company!! Wal-Mart is basically still NON-UNION!!
Bob in
Thursday, May 10 at 10:18 AM
So let me understand this Bob using your methods.
Would it be like if a candy bar company advertised ‘peanut free’ on a product [because of children being allergic to them], yet a few peanuts got into the batch, that would still mean that their product is ‘peanut free’?
The fact is that Walmart is NOT UNION-FREE.
It is my opinion that union activity is going to increase.
R E M E M B E R
J O N Q U I E R E
Q U E B E C
Home of Walmart Worker Abuse
Alex in Ontario, Canada
Thursday, May 10 at 11:27 AM
Alex
Wal-Mart has roughly 1.5 million US employees working at more than 4,000 locations. Of this number, what number of workers and locations are unionized and what percentage? Share with us, please.
Ken
GE stock is in the tank and has been since Jeff Immelt took over. Yet, GE continues to turn a large profit and is considered by many, myself included, to be both the best managed company and the best company to work for. Is GE in bad shape because their stock is not shooting up? I am not a day trader. I look for the underlying fundamentals. Wal-Mart, like GE, is more than its stock price. It’s fundamentals are sound, meaning it will make a profit in good times and bad. I am not looking to score a quick buck off the sharp movement of a stock. You have a better chance at a Vegas craps table. Look at the company, their history, their leadership, their assets, their market and their future potential. Wal-Mart and GE are both poised for long, steady growth.
I’ll bet that really pisses you off, doesn’t it?
Nick in
Thursday, May 10 at 03:51 PM
“.....and, best of all, is still NON-UNION!”
How do YOU like THEM apples?
Nick in
Well Nick,
When you ask “Of this number, what number of workers and locations are unionized and what percentage?” all the numbers are above zero. That makes your statement false.
I know that doesn’t make Walmart or you happy.
Enjoy those apples Nick.
R E M E M B E R
J O N Q U I E R E
Q U E B E C
Home of Walmart Worker Abuse
Alex in Ontario, Canada
Thursday, May 10 at 04:41 PM
Alex,
I think you are spinning this way too much. I’ll agree with you, that Wal-Mart is not UNION-FREE, but it is far from being a Unionized company, therefore, as the majority of Wal-Mart HAS NO UNION, it is still a NON-UNION company. Ford, GM, etc. which have 100% union memberships ARE UNION companies, a compay that has less than 1% union membership, IS NOT A UNION company!! In fact, I think that Costco, is NON-UNION as well, because less than 50% of their employees belong to the union!! I think the measurement, would have to be, under 50% membership, NON-UNION, over 50% membership, UNION!! Remember, you have to include the WHOLE compan, when making claims like that!!
Bob in
Thursday, May 10 at 08:00 PM
I think progress is now being made. However I believe that the issue was Walmart being Non-Union. Not fully unionized.
Put out your Union-Free signs next time your garbage/recycle items are picked up. Those days are gone.
R E M E M B E R
j O N Q U I E R E
Q U E B E C
Home of Walmart Worker Abuse.
We will never forget what you did Walmart.
Never.
Alex in Ontario, Canada
Thursday, May 10 at 08:05 PM
Alex,
We already knew that Wal-Mart was NOT Union Free, because of the union in China, besides, did any of the stores you mentioned get the union in yet?
Bob in
Friday, May 11 at 12:47 AM
Yet, GE continues to turn a large profit and is considered by many, myself included, to be both the best managed company and the best company to work for.
Go to work for GE then, Nick. If you don’t want to do that why not blog for GE? It has got to be easier to defend GE than Wal-Mart.
...poised for long, steady growth.
Poised is such an ambiguous word. The demonstrable trend has been in the other direction.
Ken V in Texas
Friday, May 11 at 03:48 AM
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