Wal-Mart to Fellow Toy Retailers: “Bring It.”

Just in time Three months before the holidays, Wal-Mart is challenging fellow toy retailers to try to match its prices on Christmas gifts. The retailer has a history of relentlessly undercutting its competitors, but rival retailers like Target and KB Toys aren’t taking Wal-Mart’s price cuts lying down. After announcing its price cuts last week, several other retailers countered with price cuts of their own. With any luck, the cuts will convince parents to spend big and spend soon on toys for Christmas.

The race to the bottom on toy prices shows how influential retailers can be in setting prices for the products sold in their stores. Wal-Mart might be losing money on its $10 Barbie dolls, but it’s dragging the entire toy industry down with it. One interesting quote, from an executive at Toys ‘R’ Us, highlighted how narrow-minded shoppers’ focus can be: “value is not just about cheapness,” he said, and he’s right. Wal-Mart’s toys might be cheap, but problems persist with almost every aspect of the manufacturing process. Are workers rights, American wages and children’s safety worth a $10 toy?

Wal-Mart Sparks War Among Big Toy Sellers [Wall Street Journal]

Retail price wars are starting early this year, and the latest weapon is the $10 toy—a signal that retailers are bracing for a rough-and-tumble Christmas shopping season.

Wal-Mart Stores, Inc., which accounts for more than a fourth of U.S. toy sales, last week sent a clear message that it didn’t plan to be undersold when it announced 10 well-known toys, including some Barbie dolls and Hot Wheels car sets, for $10.

Wal-Mart has set up displays of discounted toys around its stores as it seeks to lure shoppers and pressure rivals.

KB Toys Inc., the nation’s largest mall-based toy seller by stores, told Wal-Mart to bring it on. It cut prices to $10 or less on more than 200 toys, including other Hot Wheels sets, Matchbox cars and classic games such as Yahtzee.

Following Wal-Mart’s cuts, which were 25% to 40% below the prices of Toys “R” Us Inc. and Amazon.com Inc., Target Corp. began matching prices on three of the four toys it shares with Wal-Mart’s $10 list.

Amazon and the individual toy sellers it promotes on its sites also matched prices, but their discounts were offset by shipping charges. A Barbie Mariposa doll cost $10, for example, but had a $6 shipping fee.

The lower prices highlight an emphasis on high-volume staples as retailers gird for a Christmas season in which cash-strapped consumers may favor no-frills basics over flashier merchandise.

M. Eric Johnson, a Dartmouth College professor who follows the toy business, said Wal-Mart is using cheaper toys to “get people into the stores, but not necessarily giving away the store.” Supplies of the $10 toys are ample but scattered across store aisles, he said.

“It feels more laser-focused, strategic kinds of moves to drive behavior, but not the good, old Wal-Mart that cuts prices everywhere,” said Prof. Johnson. Still, any rival that follows Wal-Mart’s cuts on those toys “will definitely be losing money,” he added.

Wal-Mart’s pinpoint cuts this year contrast with 2003 and 2004, when it slashed toy prices across the board in an aggressive bid to gain a larger share of toy sales. The brash move showcased the enormous pressures the retailer can apply to prices—and devastated some of its competitors.

Toys “R” Us lost its status as the nation’s largest toy seller by revenue to Wal-Mart in 1998. After a bruising 2004 Christmas, it was bought by investors including Bain Capital Partners LLC and Kohlberg Kravis, Roberts & Co. for $6.6 billion.

The Wayne, N.J.-based company now believes it can succeed this year by selling a wider selection. Parents can find Star Wars toys that fit a variety of budgets. It also believes it has a better handle on the season’s trendy toys, such as Elmo Live, an animated version of the Sesame Street character that will sell for $59.99 beginning Oct. 14.

Wal-Mart is betting big on Elmo Live, too, and will sell it for $59.88.

Gerald L. Storch, the company’s chief executive officer who joined Toys “R” Us in 2006, downplayed the emphasis on lower-priced toys, predicting that parents will continue spending more on toys, despite the economy.

“Christmas will come, and parents will buy toys for their children, just like they have in all the 60 years Toys “R” Us has been in business,” he said. “We know some customers will be stretched these holidays, and we plan to meet them. But value is not just about cheapness.”

KB Toys declared bankruptcy in 2004 after a cutthroat price war with Wal-Mart. A unit of Prentice Capital Management LP took majority ownership in 2005, and began closing about 150 underperforming stores last November amid continuing problems.

But the Pittsfield, Mass.-based retailer, which now operates about 430 stores, down from more than 1,200, believes it has a winning formula in discount toys. The company sells videogames or two DVDs for as low as $9.98. The items are generally older and less fashionable, but still in demand among cost-conscious parents. “This is going to be a very competitive season, yes, but our sales are robust,” said Geoffrey Webb, the company’s director of advertising and sales promotion. “Our traffic counts and comp sales are up, and not many retailers can say that,” he added.

Posted by Alex Goldschmidt on Thursday, October 09, 2008

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COMMENTS

I’m going to risk sounding like a cultural dinosaur ("In my day...").

One of the problems with modern consumerism is that it is like drug addiction. The amount needed to get a high keeps going up. Parents buy too many toys for their kids. In addition the toys are too specialized. The result is that next year one is pressured to outdo what you did last year.

When my kids were little there was a promotion from some product or other (I forget, but I think it was a breakfast cereal). If you sent in a box top and a couple of dollars you got a big box of Lego bricks. We did this a few time and soon had a few hundred bricks. I think there were about four shapes in all and no instructions.

The kids used their imaginations and made whatever they wanted. It didn’t matter if the results looked anything like what they said they had made as long as they were satisfied.

Now Lego comes in “kits” where many of the parts can only be used for one particular purpose. Instead of making what you want the child is now just copying a predefined design.

A similar situation has happened with dolls. Children would have one or two or three simple dolls and then create whatever social situations they wanted. Now its all about buying a doll with a given persona and more and more clothing and accessory outfits.

Parents: give your children the basics and let them create their own fantasy worlds. Stay away from Walmart. Your kids will grow up smarter and you will have money available for more worthwhile things (like their college education).

robertdfeinman in Long Island, NY
Thursday, October 09 at 01:04 PM

rdf: I suspect that toys are now tools. Not for imagination or inspiration,but for early indoctrination into consumerism, among other things.

ddrb in
Thursday, October 09 at 02:32 PM

“But value is not just about cheapness.” ~ Gerald L. Storch, Toys “R” Us

If American consumers are unable to control their desire to buy crap this holiday season, I’m afraid there’s little hope for a sustainable economy.

Hang on to those Wal-Mart toys. The price of lead, like most resources, is going up!

Wal-mart is the most sued company in the world. ~ Orrin Woodward

Ken V in Texas
Thursday, October 09 at 03:07 PM

In our little village we have a mom and pop toy store. This toy store DOESN’T sell your typical toy. They specialize in games and toys you wouldn’t see in most toy stores. Much of what they sell comes from small suppliers. Dan (the owner) has tons of board games, puzzles, craft supplies, and activity kits of all kinds. Going in there can be a real treat even for an adult!
In the back of the store he has 3 bar height tables with some of the games on it that they sell. Dan can be seen often showing you how to play one of the games he has set up on one of these tables. I once asked him how many games he had sold because he had those 3 tables. He told me he stopped counting long time ago.
His latest thing is game night. Every Thursday evening around 7:00 he has game night. Anyone can go and join in whatever game the group is playing. In the back of the store are 3 tables set up for this plus a coffee pot. The group has been averaging about 10 to 15 people. Not a large crowd, but Dan says it has been good for business. Naturally, if you go and learn to play a game--and you really like it, you’re going to purchase it.
This toy store is not your typical mom and pop toy store. They go out of their way for good customer service. And the people who work there love what they do.
Wal-Mart and other large toy retailers may sell their goods for rock bottom prices--but they cannot come close to what Dan does at this store in my village. Wal-Mart will go to any lengths to get business. But they can NEVER MATCH the service obtained at this type of store no matter how hard they try! Cheap toys will always be that---cheap toys. But good customer service can’t be bought at any price!!

Jane in N.Y. in
Thursday, October 09 at 05:29 PM

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