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Wal-Mart’s Customer Satisfaction Low Overseas, Too
News from China of a Wal-Mart customer bringing two suits against the retailer: one for discrimination and the other for unsubstantiated claims about its products.
The first is a claim of discrimination against Chinese citizens: The plaintiff claims that not allowing Chinese customers to bring bags into the store is discriminatory because this is not the practice in the U.S. Even if a customer does bring their bag into the store, an associate tapes the bag shut upon entering. The lawsuit is for RMB1000 (around $130) and requests that Wal-Mart make a public apology.
The second suit is against Wal-Mart for selling herbal toothpaste with unsubstantiated and illegal claims of dental health benefits. The plaintiff is suing for twice the cost of the toothpaste (valued at under $1.00) and is requesting that Wal-Mart make a public apology.
Posted by Research Team on Friday, February 22, 2008
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COMMENTS
...is requesting that Wal-Mart make a public apology.
I don’t think this Chinese customer understands just how rare an apology from Wal-Mart is. Bentonville will spend untold millions rather than have to give one.
“I don’t smoke pot, it dulls my hatred” ~ Darlene (Roseanne)
Ken V in Texas
Saturday, February 23 at 04:30 AM
The second suit is against Wal-Mart for selling herbal toothpaste with unsubstantiated and illegal claims of dental health benefits. The plaintiff is suing for twice the cost of the toothpaste (valued at under $1.00) and is requesting that Wal-Mart make a public apology.
(From Xinhua News ) The next time some WalMart apologist starts whining about “Of the Clock” wage lawsuits,or the gender discrimination suits here in the U.S.,and calling the suits,frivolousyou can bet it in BentonvilleI’m gonna bring up these two doozies from China! If those two Chinese suits don’t qualify as “frivolous"I don’t know what does.
ddrb in
Saturday, February 23 at 10:49 AM
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