Wisconsin Fines Wal-Mart For Bulk Overcharges

Buying in bulk IS an excellent way to save money. Buying in bulk DOES mean you get to take tons and tons of delicious items like, say, peanuts, pecans, cashews, almonds, raisins, dried dates, dried figs, dried banana chips, any other previously unmentioned dried fruit, skittles, pickles...umm...yogurt-covered pretzels......granola............vegetables?......dog biscuits maybe?...and buy them for cheap, cheap, cheap!

Apparently, however, when you do buy in bulk, you’re NOT supposed to have to pay for the packaging materials that accompany said bulk foods, a fact that appears to have escaped Wal-Mart stores in Wisconsin. After canvasing selected stores last year, Wisconsin officials found 280 violations across nine locations, and subsequently fined Wal-Mart $90,000.

State officials found Wal-Mart was adding packing materials to the weight, and thus cost, of bulk items including coffee, broccoli, and sweet potatoes. Why someone would buy broccoli in bulk escapes me - if something smells that bad while its being steamed, it should probably be adequate warning not to eat it. Still, it might be worth other states looking into this if they haven’t already...nobody likes to be overcharged for their java.

Wal-Mart hit with $89,705 state fine [Manitowoc Herald Times Reporter]

Wal-Mart Stores Inc. was slapped with an $89,705 fine by the state for overcharging for bulk coffee and vegetables.

Representatives with state Department of Agriculture, Trade and Consumer Protection announced the fine Wednesday at a press conference in Neenah.

The Wal-Mart in Manitowoc was one of the stores involved in the state’s investigation.

Judy Cardin, section chief for weights and measures with the state, said that in the case of bulk coffee, the weight of the packaging materials was included when the price of the product was determined. The state had tested one-pound bags of Cameron brand coffee beans, which were found to be 3/100ths of a pound over the actual bagged content.

While that doesn’t seem like much, it translated to an overcharge of 21 cents per pound, Cardin said.

“This is something that’s difficult for the consumer to know it’s even going on,” she said. “How would someone know they were being overcharged? This is why weights and measures checks products to make sure consumers are getting what they paid for.”

Cardin said Wal-Mart was fined $25,000 in January 2006 for overcharging for bulk coffee.

Cardin said Wal-Mart has paid its latest fine. Representatives for the Arkansas-based retailer did not immediately return calls seeking comment.

State officials canvassed 40 stores last year and found that Wal-Mart stores in West Bend, Appleton, Oshkosh, Eau Claire, Chippewa Falls, Manitowoc, Prairie Du Chien, Platteville and Rice Lake added the weight of packaging materials to bulk items such as coffee, broccoli and sweet potatoes. As an example, this meant consumers were charged coffee prices for the paper and wire packaging it came in.

Stores must subtract the weight of the package material when weighing food, the state said. State inspectors found 280 violations at the nine Wal-Mart stores.
Cardin said Wal-Mart has outlined plans to correct how it prices and weighs its products. The state inspectors began inspecting stores Wednesday to determine if the retailer is following through.

JoEllen Wollangk, regional manager with the Northeastern Wisconsin office of the Better Business Bureau in Grand Chute, said her organization also deals with consumer complaints about retailers. She was not aware of any overcharging complaints about Wal-Mart products but said consumers should speak up if they feel they have overpaid for something.

“We’d recommend that the consumer go back to the business and ask them about it first,” Wollangk said. “If that doesn’t get a resolution for them, they can file a complaint with us.”

Wal-Mart to pay Wisconsin $90,000 for overcharging customers [WBAY-TV Green Bay]

Posted by Corey Himrod on Wednesday, November 07, 2007

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COMMENTS

WHAT about the saline added to the meats?

JOE in
Wednesday, November 07 at 08:07 PM

Speaking of boccoli and other bulk vegetables-

Recently I received the endorsement of 60% of the organized crime vote.

Just today I now have gained the “Kook” vote with Pat Robertson (the Virginia Creeper) supporting my campaign. Since he is now praying for my victory, you the occasional gay leaning Walmart/Bentonville/Waltons must then give me lots and lots of money.

So in like manner and spirit, I now ask/demand/song and dance/plead and suggest for the Waltons to shovel/buck up/pay up/float/loan/smooze me huge megadollars just as if I was your pal/buddy/stalwart suck up/hero/sleazebag friend Dubya running against John Kerry. After Hillary attempted to ditch you by ‘returning’ that embarrassment/endorsement stink money to your Bentonville front door, it leaves me as the only viable sleazebag that can possibly accept your implied bribes. Please make your check payable to JoinRudy2008 and keep it in U.S. dollars and not from a foreign subsidiary at this time and funnel it through a Political Action Committee like Alice Walton did with the Swift Boat Veterans scam you pulled in 2006. That was good.

Thanks again,

Your very potential friend Rudy

P.S. Don’t tell Pat or any of your so called Christian friends that the Chinese are banning the Bible at the 2008 Olympics. He will want to kill Hugo again.

Rudy G in Mooch City
Wednesday, November 07 at 08:23 PM

Rudy G,

What event in the Olympics, requires the use of a Bible, the Bible Thumbing event?

jerry in
Wednesday, November 07 at 11:42 PM

big deal who cares walmart is not the only retailer that hasever been fined for this.who cares?

matthew vantress in gresham oregon
Thursday, November 08 at 05:37 AM

Matthew vantress… You’re Giving Trolls a Bad Name!

matthew you’ve either got to be the dumbest person to ever visit this blog, or you have a carefully honed and disguised Troll Act that defys description.  I don’t think you’re that smart though.

You’re taking Trollism to a new level and giving trolls everywhere a bad name.  If it were anyone else making your comments, I might give them more than a few nanoseconds of my time.

ScrewedbyWal-Mart in Anytown, America
Thursday, November 08 at 09:26 AM

And what’s YOUR excuse, Mr. Boese?

Hmmm! in
Thursday, November 08 at 09:29 AM

Who should care that Wal-Mart has been fined over this--WE AS CONSUMERS SHOULD!!

Jane in N.Y. in
Thursday, November 08 at 09:46 AM

Seems like a fairly common problem. Albertsons settled a lawsuit last year for $2M over similar charges.

You can find lots of examples of this too if you look hard enough: water sprayed on fresh produce, packaging for bakery products, packaging for deli products, prepackaged deli or bakery products, ice or water in seafood or other frozen products.

I’m not sure why the commentary with this article seems so incredulous over bulk produce purchases. Produce sections of most grocery stores sell fruits and vegetables loose or bundled in bulk bins (including that yucky broccoli).

tjc in NY
Thursday, November 08 at 09:48 AM

TJC - You’re absolutely correct, and thanks for bringing the Albersons case to everyone’s attention. This is, unfortunately, a more common problem than just a single story about Wal-Mart in Wisconsin.

That being said - and especially considering the pricing charges brought by Michigan’s Attorney General against Wal-Mart, and the Arizona Attorney General against Wal-Mart and Autozone - these stories, where a state has found reason to investigate multiple stores within a chain, are still important to take note of. Hopefully we can agree that the most important thing is that consumers are aware of what they’re paying for, and can feel confident that they’re not being charged an extra 20 cents here, 25 cents there.

And yes, I find broccoli yucky, though my opinion in no way represents the opinions of Wal-Mart Watch, etc. (though it should!) All apologies to my poor broccoli-loving friends out there.

Corey in Wal-Mart Watch
Thursday, November 08 at 10:40 AM

Mmmmm...Broccoli!

ScrewedbyWal-Mart in Anytown, America
Thursday, November 08 at 11:50 AM

There is a false economy in buying in bulk (unless you are feeding a lot of people at once). It is that for most of the time you are eating old food.

Some foods have a better shelf live than others, but why drink coffee from beans that have been stored in your home for a couple of months instead of buying it fresh more often?

In fact Walmart has figured out that many people over buy bulk items and end up throwing a portion away before being used, either because it’s stale or because they are tired of eating the same thing all the time.

It has also been shown that many times the “giant economy” size actually costs more per pound then smaller sizes.

Bulk purchases may be appropriate for non-perishables like paper products, but you still need the space to house them.

It’s time for people to get away from the “if it’s bigger it must be better” mindset.

robertdfeinman in Long Island, NY
Thursday, November 08 at 12:33 PM

Well stated, robertdfeinman!

<i<It’s time for people to get away from the “if it’s bigger it must be better”</i>

This is precisely the lesson learned from the Great Pickle Fiasco.  Wal-Mart just had to have its precious 1 gallon jars of pickles, so they forced Vlasic into packing them that way.

ScrewedbyWal-Mart in Anytown, America
Thursday, November 08 at 12:42 PM

I don’t think the “bulk” referred to here is concerned with size but more unpackaged, loose.

tjc’s They-All-Do-It argument aside, this is another example of the profitability of making tiny “adjustments” when multiplied by Wal-Mart’s huge sales numbers. If the others all do it, they aren’t making anything like what Wal-Mart does from this little scam.

Ken V in Texas
Thursday, November 08 at 01:07 PM

costco sells in bulk too why dont any of you walmart haters on here ever bitch and hiss and moan about that?

matthew vantress in gresham oregon
Saturday, November 10 at 02:48 AM

i am amazed no one ever demands that albertsons be held accountable for their actions.oh thats right they are a high cost expensive union grocery company/which proves my point when i said that your favorite places had lawsuits against them.you walmart haters are the most brainwashed,stupidest and most misinformed people i have ever seen.you believe everything nthe ufcw labor union and govt always tells you.unions and govt lie all the time.you folks are not intelligent enough to see through them like i can.

matthew vantress in gresham oregon
Saturday, November 10 at 02:52 AM

Missed you at the Mensa meeting, Matthew.

Ken V in Texas
Saturday, November 10 at 04:02 AM

whats a mensa meeting.

matthew vantress in gresham oregon
Saturday, November 10 at 08:27 AM

KEN he has a three digit (JUST TO BAD THE DECIMAL POINT IS TO THE LEFT)

DONALD in
Saturday, November 10 at 10:34 AM

Donald in:("Trumped" up RDS?)-I disagree with the evaluation of Matthew-I submit this is a well rehearsed “schtick” (Remember Bill the Shill?)-I personally would doubt that someone who APPEARS to have the cognitive limitations of Mr.Vantress could even operate a computer---but then again, you never know,do you?

ddrb in
Saturday, November 10 at 11:19 AM

I, too, think it’s more “schtick” than stupidity and, just to show you there’s no hard feelings, Matthew, I have THIS just for you.

(If you have the nerve to click on it, that is.:o)

Ken V in Texas
Saturday, November 10 at 12:32 PM

ddrb,

You need to learn when to use the “SPACE” bar, too!!

Donald in
Saturday, November 10 at 10:01 PM

Donald: Surely, coming from you ,you mean “SPACED OUT” at the corner bar,don’t you? Mr. Affulent??

ddrb in
Saturday, November 10 at 11:24 PM

P.S.: Actually, Mr. Effluent is far more appropriate and descriptive!

ddrb in
Sunday, November 11 at 12:24 AM

P.P.S: Why don’t you give your pal “Mary” some critique on her lack of punctuation and grammatical shortcomings,in addition to the benefits of proofreading one’s comments prior to submitting them-then again,why don’t YOU clean up your OWN act,first?

ddrb in
Sunday, November 11 at 02:29 PM

Ken V of Texas—you made some kind of remark about (I believe it was Matthew) as to a Mensa Meeting.  Have you ever attended one yourself.  I did take the test several years ago and perhaps I will give the results on here sometime in the future, providing I can think about it.

I only posted on here because of the broccoli bantering, as I like broccoli—steamed with lots of butter—the tops made into cream of broccoli soup (don’t waste use the stems by peeling them so they are tender)-- I also like the tops (the flower) with raisins, nuts, etc in a nice cold broccoli salad.

I didn’t know so many on here liked the lst Geo Bush as he also didn’t like broccoli.  Have a great day you broccoli lovers such as I.  (Don’t season with “sage” use nutmeg.

The Sage in
Monday, November 12 at 06:11 PM

Sage in :Speaking of Mensa, wonder what happened to Cazar???I sure miss him!

ddrb in
Monday, November 12 at 06:31 PM

I am what is known as an XM.

Ken V in Texas
Tuesday, November 13 at 04:49 AM

KenTzu:  Siriusly????????????

ddrb in
Tuesday, November 13 at 08:52 PM

Ken V in Texas: Is it true that the sincerest form of flattery is imitation??That post is not mine,Ken,seriously,but it is intriguing as to why ANYONE would wish to imitate me.

ddrb in
Tuesday, November 13 at 09:06 PM

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