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By this time we should all be aware of the controversies surrounding credit companies - in addition to increasingly complex and confusing options for credit applicants, credit card issuers have been raising interest rates and fees for many current borrowers, many of whom were in complete compliance with their card holders’ agreements when their rates were raised. This is a major reason behind the call for continuing credit card reform.

What many people might not be aware of is the struggle between credit companies and the retailers at which their cards are used. As Bloomberg explains, this could end in a giant Visa vs. Wal-Mart rumble:

Lawmakers are promising new rules to bring down the interchange fee, a charge on purchases sometimes topping 3 percent that’s split by the two banks serving the customer and merchant. Supporters of the legislation include the biggest retail chains, restaurants and small businesses, which say the fees erode profit and inflate prices...Interchange is the second-biggest cost after payroll, Target said, and merchants want to negotiate lower payments collectively without running afoul of antitrust law.

The issue has become such a hot topic, the Government Accountability Office has been ordered to study the effect interchange fees have on both consumers and merchants. The “interchange fee” is the fraction of every credit card transaction that the card’s issuer retains. When combined with additional smaller fees levied by a retailer’s own bank (to which the retailer first submits the transaction), interchange fees can cut into retailer revenue - especially important for those retailers with slim profit margins.

Interchange fees have risen over time - interesting, since technological advances would suggest the cost of such transactions should go down - and the result is a growing battle between retailers and card issuers. Wikipedia provides a surprisingly simple example of how the fees work:

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Posted by Corey Himrod | Permalink

Tags: stores, obama, prices, revenue, consumers, bank, credit card, profit, fees, congress

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Wal-Mart’s Mexican invasion just sped up today with the company’s announcement that it will invest $805 million in the country, and open 252 new stores in 2009. The number is remarkable, given that Mexico is less significantly smaller than the U.S. where Wal-Mart is planning to open less than 150 new stores this year.

This aggressive growth also comes at a time of particular weakness for one of Wal-Mart’s main domestic Mexican competitors: the troubled Comercial, which last December was on the verge of bankruptcy. Wal-Mart has also challenged Mexico’s major commercial banks by offering its own store-brand credit card and other in-store financial services. Wal-Mart pledges to be “aggressive” in their Mexican moves, yet we’ve seen how this “aggressiveness” is connected to Wal-Mart’s poor treatment of its U.S. employees. One can only hope the Mexican government has the best interest of its people and workers at heart and makes sure Wal-Mart treats both its consumers and employees with the dignity they deserve.

Walmex to invest $805 million, open 252 stores [Business Week]

Wal-Mart de Mexico SA said Thursday it will invest 11.8 billion pesos ($805 million) and open 252 new stores in 2009 despite the slowing Mexican economy.

The investment represents a 4 percent increase compared to last year and will create 14,500 new direct jobs, said Walmex Chief Executive Officer Eduardo Solorzano.

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Posted by Chris C | Permalink

Tags: sales, stores, mexico, credit card, store opening

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Shhhhh...that tightening, squeezing sound...like a leather belt fighting the request to constrict one more notch. That sound you hear...THAT is the sound of consumer credit being tightened even further. As U.S. News and World Reports is reporting on its Alpha Consumer blog, all sorts of new factors may begin to be considered by credit companies doling out credit to the masses. Among those factors: residential location, profession, and shopping habits.

Consumers who happen to live in an area with a high foreclosure rate or who work in real estate, construction, or the auto industry also might find it more difficult to take out credit cards, says Casey Research. Even shopping at Wal could raise a red flag.

It would appear that Wal-Mart’s status as the place to shop for cheap items in this tough economy might soon turn into a warning mechanism for credit companies, worried that frequent customers may be frequenting Wal-Mart because they have no other choice. Could it be that shopping at Wal-Mart will become a credit negative??

Attention Wal Shoppers: No Credit for You [Alpha Consumer - U.S. News and World Reports]

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Posted by Corey Himrod | Permalink

Tags: news, customers, economy, credit card, research

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Wal-Mart’s invasion of the Mexican banking sector continues. Last year, the Mexican government granted Wal-Mart the authority, making them only the second retailer in Mexico to do so, to set up banking operations at its stores. Wal-Mart Bank started fast, with 115,000 new clients its first year and opening service desks in 357 stores, according to an article in Mexico’s El Milenio. That growth may be under challenge, however as this December a law passed the country’s Senate that would potentially prevent Wal-Mart from banking at all.

The bill, originally aimed at providing protections to Mexican consumers who use financial services by outlawing banks from sending pre-approved credit card and other offers by phone or mail, and increasing competitivity in the banking sector, was not satisfactory to Mexico’s major banking players, mostly multinationals like Citigroup and HSBC. Before the bill passed, the banking lobby demanded that the Senators include an Amendment limiting the amount of a bank’s total deposits taking place outside traditional “branch” locations to 25%. To get around the proposed law, the National Banking and Securities Commission, which according to one leading Mexican columnist is hell-bent on deregulating the financial sector, intends to use an administrative measure to authorize Wal-Mart to operate each one of its cash registers in its stores “as if it were a bank branch”.

Considering the disastrous effects financial deregulation and predatory lending practices have had on the U.S. economy, and considering Wal-Mart’s track record of offering exorbitant interest rates on its store-brand credit card, these latest maneuvers give serious cause for concern. Furthermore, in banking with Wal-Mart, Mexican consumers might not suffer only financial, but also physical harm; due to Mexico’s enormous problems with fraud and robberies, traditional branch banks in the country today are heavily guarded and the multinational banks use numerous electronic and physical security measures to protect their customers; these protections would be mostly absent at Wal-Mart’s nationwide cash registers.

The original article (translated) in Mexican newspaper La Jornada is printed below:

In spite of the fact that the [Mexican] Senate set limits on banks’ ability to offer financial services through third parties, such as retail stores now labeled so-called “bank branches”, the National Banking and Securities Commission (CNBV) put forth an administrative measure to give Wal-Mart authorization for each one of its cash registers to become a bank branch.

This kind of authorization has been denied the retailer by U.S. authorities, said analysts.

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Wal-Mart has a long history of aggressively pushing into Mexico’s banking sector, and trying to keep various forms of payment within its stores. For example, earlier this year Mexico’s Supreme Court criticized Wal-Mart’s practice of compensating its employees with “voucher” cards only redeemable for goods within Wal-Mart stores, comparing this program to the existence of “company stores” under early 20th Century Mexican dictator Porfirio Diaz. Additionally, Wal-Mart also offers its own brand of banking services in-store, a practice that so far is illegal in the U.S. While Bancomer customers’ ability to pay credit card bills at Wal-Mart cash registers might seem beneficial, it could significantly draw business away from other banks who do not have access to the retail giant. And the move is particularly suspicious because Bancomer already administers Wal-Mart’s own brand of credit card, according to a recent USA Today story. With its own credit card, Wal-Mart has not exactly given fair lending terms: the card carries a whopping 69.6% annual interest rate, high even by Mexican standards. And given the recent financial crisis, caused in part by irresponsible lending practices, there is serious reason to doubt whether Wal-Mart’s offering of financial services to Mexico’s low- and middle-income consumers will serve their needs, or only drive them further into debt.

Mexican Customers Now Able to Pay Bancomer Credit Card Bills at Wal-Mart [El Sol de Mexico, 11/11/08]

Starting this week, [Mexican bank] BBVA Bancomer’s 5 million customers will be able to make credit card payments in Wal-Mart stores across Mexico, as part of the retailer’s and bank’s common strategy.

Bank customers will be able to make the payments in 745 locations of Wal-Mart de Mexico, including in different store formats, without paying additional fees and during more extensive hours than Bancomer’s own branch locations. They will be able to make payments 365 days per year in Wal-Mart, Bodega Aurrerá, Sam’s, Superama and Suburbia nationwide, taking advantage of the comfort, security and flexible hours that these stores offer.

Bancomer’s Director of Credit Cards and Consumer Banking, Rodrigo Manrique, commented that “the objective is to offer our customers more ways, and broader hours, to make their payments conveniently. Through this agreement, Wal-Mart de Mexico will receive an increased flow of customers in its stores, and both institutions will boost customer loyalty by offering them a superior service”.

For his part, Raúl Argüelles, Senior Vice-President of Corporate Affairs and Human Resources for Wal-Mart de Mexico, indicated that this commercial alliance permanently adds value to what his company offers to clients.

At the moment of paying at cash registers, users of this service will obtain a receipt of the transaction that has taken place, which they should keep since it will function as proof of payment should any further clarification be necessary. For the customer’s benefit, Bancomer will consider the day this transaction takes place, in any Wal-Mart de Mexico location, as the date of payment.

See the original article in Spanish here

Posted by Chris C | Permalink

Tags: customers, mexico, bank, credit card, fees, banking, illegal

6 comments

Gawker breaks down a strange story from the Washington Post today. You can read the full story here, but we’ll add a third point to Hamilton’s argument: the story also shows just how powerful Wal-Mart’s political contributions can be, and the depths organizations will go to to stay in Wal-Mart’s good graces. (We won’t even get in to the pros and cons of Wal-Mart’s credit cards, but for those interested, read our blog archives on the matter here.)

The New Civil Rights: Keeping Wal-Mart Happy [Consumerist]

The story we’re about to bring you is sad on so many levels. Well, two levels. First, it illustrates the disappointing and kind of disgusting decline of a legendary civil rights institution, the Southern Christian Leadership Conference (SCLC), former home of Martin Luther King, Jr. Second, it shows what a farce half of the things you see on editorial pages are, if they come from public figures. We’ll give you a condensed version of this ongoing media vs. advocacy group vs. PR firm controversy—as you read it, ask yourself whether MLK would have found himself caught up in this crap.

Charles Steele, Jr., president of the SCLC, wrote an editorial which ran in several southern newspapers. The editorial was against upcoming legislation that would limit credit card fees—a bill favored by retailers (which would save money) but not by credit card companies (which would lose money in fees).

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Posted by Alex Goldschmidt | Permalink

Tags: faith, credit card, consumerist, sclc

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