Out with the Old—Wal-Mart’s Year-Long Pursuit of a Younger, Cheaper Workforce

Click here to downloadA year ago, a confidential corporate memo from Wal-Mart HQ outlined a shocking strategy to control its employee health care costs. With chilling precision, then-VP of Employee Benefits Susan Chambers detailed cutthroat measures to maximize savings -- at terrible costs to their front line workers. One year after this memo, how is Wal-Mart doing? We've compiled a comprehensive report to answer that question. In it you'll find statistics and analysis that paints a grim picture for Wal-Mart's employees. From the introduction:

Ms. Chambers worried that “the least healthy, least productive Associates are more satisfied with their benefits…and are interested in longer careers with Wal-Mart.” Ms. Chambers also warned management that offering someone an annual raise was “pricing that Associate out of the labor market, increasing the likelihood that he or she will stay with Wal-Mart.” And she recommended that the company “dissuade unhealthy people from coming to work at Wal-Mart” and from staying by “designing all jobs to
include some physical activity (e.g., all cashiers do some cart gathering).”

 
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